עברית — לגרסה בעברית לחצו כאן

Terms, Conditions and Privacy Policy — My Tower

This English version is provided for the convenience of our users. In the event of any inconsistency between this version and the Hebrew version, the Hebrew version prevails — except in respect of the SMS Program Disclosure below, which appears in identical terms in both versions.

SMS Program Disclosure — My Tower sends one-time verification codes (2FA) by SMS only to users who have provided their mobile number and consented to receive them. No mobile information, SMS opt-in data, or messaging consent will be shared with third parties or affiliates for marketing or promotional purposes at any time. This exclusion applies notwithstanding any other provision of this policy. See SMS and Text Messaging for full details.

Terms of Use

Welcome to the My Tower system, managed and operated by My Tower Ltd., company no. 515331833, of 5 Nissim Aloni Street, Tel Aviv-Yafo (the "Company").

Access to and use of the system, including the various services offered through it, are subject to the terms of use set out below (the "Terms of Use"), which govern the relationship between the Company and the user of the system ("User" or "you"). Registering for the system, or the mere use of it, indicates your agreement to the Terms of Use, and you are therefore asked to read them carefully. References to the singular include the plural and vice versa. For the avoidance of doubt, the definition of User above also includes users that are management companies, house committees and service providers.

  1. About the system

    The system is intended to assist in the management of residential buildings, residential complexes and office buildings, and enables the provision of a range of services in these areas, including the ordering of personal services, content services and concierge services for users from management companies and/or house committees and/or service providers and/or anyone on their behalf (the "Services"). The Services require ordering by the User and payment, as detailed in clause 4 below.

  2. Registration
    1. Use of the system or of any of the Services offered through it may require registration. To complete registration you must select a username and password and provide details such as name, email address, telephone number, full residential address including apartment number, and additional identifying details as may be required from time to time.
    2. You confirm that you have the legal capacity and are of sufficient age under law to enter into a binding contract. To register and use the system you must be at least 18 years old in order to be competent to perform binding legal acts.
    3. You undertake that (a) the details you provide will be true and accurate and that you will not use the system under a false identity or by impersonating another; (b) the username you select is not subject to the rights of another person; (c) you will not use another person's username; and (d) in the event of a change of details, or if there is a concern that your data has been used without authorisation, you will report this to the Company immediately by email to Info@MyTowerApp.com.
    4. The Company reserves the right to refuse to register a User or to block a User's access to the system and/or the Services, or any part of them, at its sole discretion. The User is solely responsible for all activity occurring in their account and must keep their account details secure. The Company will not be responsible for any damage or loss caused by any unauthorised use of your account.
  3. General provisions regarding use of the system
    1. All rights of any kind, including intellectual property rights, in the system, the content, the designs, the applications, the tools, the services and other components of the system, as well as in any invention, improvement, innovation, development, discovery, modification or creation relating to the system and forming the subject of any intellectual property rights (including patents, copyright, designs, trade secrets and trademarks, including applications to register any of the foregoing) (the "Intellectual Property Rights"), are the full and exclusive property of the Company and/or of third parties who have permitted the Company to use them. "Content" means information of any kind, including but not limited to any document, record, image, photograph, illustration, animation, diagram, character, video, audio file, software, computer code, application, format, protocol, database, user interface, and any character, sign, symbol or icon, in any medium.
    2. The Company grants the User a limited, non-exclusive, non-transferable and non-assignable licence to make personal use of the system and the Company's content, solely for the purposes described in the system and in the Terms of Use, subject to the other provisions of the Terms of Use. Beyond the foregoing, the Company does not grant or assign any right or licence, express or implied, in connection with the system, the content or the Intellectual Property Rights.
    3. If the User sends the Company recommendations or comments regarding the system or the Services, the Company may use them at its sole discretion without any obligation to pay or compensate the User in any way.
    4. The Company reserves the right to change, add to, correct, adapt or take any other action in respect of the system or any part of it, at its sole discretion, and the User shall have no claim against the Company in this regard.
    5. The Company does not warrant that (a) the system will meet the User's expectations or requirements; (b) the Services and content offered in the system will be provided without interruption, disruption or error; or (c) the system will be immune from unauthorised access to the Company's computers or from faults, malfunctions or failures in hardware, software or any other communications system of the Company and/or anyone on its behalf.
    6. Without derogating from the rights and remedies available to the Company under any law, the Company may block the User's use of the system, the Services, or any part of them, including where, in its discretion, the User or anyone on their behalf has: (a) performed an unlawful act; (b) breached a term of the Terms of Use; (c) provided incorrect identifying details upon registration or thereafter; or (d) acted or omitted to act in a manner that may harm the Company, other users or the proper operation of the system.
    7. In addition and without derogating from the other provisions of the Terms of Use, a User that is a supplier declares and undertakes that it will use the system in accordance with the general legal terms and with the principal terms of engagement agreed between it and the Company.
    8. In addition and without derogating from the other provisions of the Terms of Use, a User that is a management company and/or a house committee of a residential building, residential complex or office building declares and undertakes that it will use the system in accordance with the agreement entered into between it and the Company.
  4. Ordering Services
    1. The system allows the Services offered to be ordered by paying the amounts listed next to each item or service, subject to the supply terms and dates undertaken by the relevant service provider (the "Supplier"), the management company and/or the house committee (where the services relate to the shared building, including use of the various facilities), as indicated next to each item or service (the "Order"). All amounts shown in the system include VAT unless expressly stated otherwise. The Order price may be paid using a valid credit card clearable by one of the credit card companies lawfully operating in Israel. To do so, credit card details and payer details must be entered in the designated place in the system. After placing your Order you will receive a confirmation that the Order details have been received. Your Order will be considered executable only after verification of the credit card details and receipt of the credit card company's approval. However, the User's credit card will be charged only after the Supplier has updated the system that the ordered service has been provided. The User irrevocably declares and undertakes that they consent to such charge being made following that report by the Supplier.
    2. The system allows house committee fees / management fees to be paid, where the management company and/or house committee chooses to enable this, by standing order authorising a charge to the User's credit card, and the User expressly declares and undertakes that they consent to such charge as a continuing transaction under the Consumer Protection Law, 5741-1981 and the regulations thereunder (the "Law"). The User may at any time contact the Company and cancel the authorisation through the system settings or by sending an email to Info@MyTowerApp.com, all subject to the provisions of the Law.
    3. Images describing the Services are for illustration only. Nothing in the system or in the information contained in it constitutes an offer, solicitation or advice to purchase any service and/or product or to take any action. The Services offered in the system are presented by the Suppliers and are their sole responsibility, and their presentation does not constitute a recommendation or expression of opinion by the Company as to the nature, characteristics or quality of the Services. The Company will make efforts to offer attractive purchase terms to users but does not undertake that the prices of items or services appearing in the system are the lowest available.
    4. In order for Suppliers to provide the ordered Services, the Order must be received and recorded in the system properly, containing all the details required to perform the service and charge the credit card. If the User receives a notice regarding incorrect details in their Order, or a notice of a malfunction or error in the system when recording the Order, the Company must be contacted immediately by email to Info@MyTowerApp.com. The Company and those on its behalf shall bear no responsibility for any consequence arising from incorrect details, an error or a malfunction in recording the Order, subject to clause 5 below.
    5. In the event of any complaint submitted to the Company regarding an act and/or omission of a Supplier in connection with the provision of the Services (the "Dispute"), the Supplier will contact the User directly and both parties to the Dispute will make reasonable efforts to resolve it.
  5. Order cancellation policy
    1. Cancellation of an Order will be made in accordance with the special terms of the Order sought to be cancelled and subject to all legal provisions relating to cancellation of a transaction, including the provisions of the Law. If an Order is cancelled by the User in accordance with the law and the Terms of Use, the Company will credit the credit card used to place the Order.
    2. If factors or events beyond the Company's control delay or prevent performance of the Services, and/or if a system malfunction prevents completion of the ordering process, the Company reserves the right, without this being construed as assuming any responsibility and without derogating from the other provisions of the Terms of Use, to cancel the Order (in whole or in part) and credit the User for it and/or cancel the charge to the credit card used to place the Order.
    3. If there is an error in the description of an item or service in the system, including an error as to price and/or supply dates and/or any other information, the Company may cancel the Order placed and cancel the charge to the User's credit card or refund any amount paid by the User in respect of that transaction. The User may at any time contact the Company by email to Info@MyTowerApp.com requesting that credit card charging authorisations in the system be blocked, whether as a result of loss of the username and password or for any other reason.
    4. Users (including Suppliers) declare that they consent to the foregoing and irrevocably undertake, to the extent relevant, to act in accordance with the cancellation policy set out in this clause 5.
  6. Power of attorney and authorisation to the management company
    1. By accepting these Terms of Use the User authorises and appoints the management company of the building (the "Management Company") as its attorney and agent in respect of payment of management fees for its apartment.
    2. The User is aware that upon acceptance of these Terms of Use, and to the extent instructions are received from the Management Company through the system, the Management Company will be able to act in accordance with its requirements and instructions regarding the collection and charging of management fees.
    3. Accordingly, and to the extent that the Company / the system acts in accordance with the Management Company's instructions, whether given electronically or in a signed document, the User releases the Company from all liability in respect of the foregoing and shall have no claim and/or demand against the Company / the system.
    4. The User is aware that on the basis of this authorisation and power of attorney the system may transfer funds, and accordingly this authorisation and power of attorney are irrevocable and may not be cancelled other than by express instruction sent by email to Info@MyTowerApp.com.
  7. User content
    1. The User declares and undertakes that (a) they are the sole owner of the rights in content uploaded or to be uploaded by them to the system (to the extent uploaded), including advertisements, messages, information, files, images, videos and the like, or that they have obtained all approvals and permissions required for this purpose; and (b) they are solely responsible for the content and advertisements uploaded by them to the system, in connection with the Services and generally. The Company shall bear no responsibility for any damage of any kind caused as a result of unauthorised publication of content by the User in the system, including in respect of infringement of proprietary rights, the right to privacy or other rights of third parties.
    2. The User grants the Company an unlimited, non-exclusive, royalty-free licence to use, copy, download, store, share, publish, reproduce, distribute and display User content in the manner described in these Terms of Use, and to permit others to do so, solely to the extent required to provide the Services in the best manner and/or to the extent required for the proper operation of the system.
    3. Without derogating from the other provisions of this agreement, the Company reserves the right, without this being construed as assuming any responsibility for information or content uploaded to the system by the User, to remove from the system, without prior notice, content published by users which in its sole discretion is false or misleading, infringes the rights of third parties, does not comply with the Terms of Use, or may in its sole discretion harm a legitimate commercial interest of the Company.
    4. The Company is not a file or content hosting and/or sharing company and takes no responsibility of any kind for User content as detailed in clause 10 below, including its availability, retention, publication or reliance on it. In addition, the Company clarifies that content uploaded to the system by users is not published on its behalf and it is not responsible for the reliability, completeness, accuracy or credibility of such content.
  8. Prohibited use of the system
    1. You undertake that in connection with use of the system and the Services you will not do, and will not permit others to do, any of the following: (a) use the system in a manner that alters its design or removes any content, including advertisements and commercial content; (b) use names and trademarks (whether registered or not) displayed in the system without obtaining the prior written consent of the Company and/or the owners of the rights in them, as applicable; (c) operate any computer application or other means for the purpose of searching, scanning, copying or automatically retrieving content; (d) use the system for commercial purposes contrary to the Terms of Use; (e) copy, re-edit or publish content appearing in the system without obtaining the prior written consent of the owners of the rights in it, as applicable; (f) broadcast or transmit in any manner content from the system; (g) distribute "spam" or make any use intended to track or harass another person in any way; (h) engage with any user directly for the provision of services other than through the system; or (i) take any action contrary to the provisions of law, or that infringes the rights of third parties.
    2. You undertake that when using the system and the Services you will not send, transmit, publish, display or upload any content that (a) is false or misleading; (b) is unlawful, offensive or immoral, including incitement material, material containing violence, racism, pornography, hate speech, threats and expressions of vulgarity; (c) encourages the commission of a criminal offence; (d) infringes the rights of third parties, including intellectual property rights; (e) constitutes defamation of a person or infringement of a person's privacy; and/or (f) includes or is intended to distribute viruses, hostile software and/or any other means that may damage, destroy, disrupt or limit the use of computer systems, servers, hardware or software of the Company or of any third party.
  9. Links and advertisements
    1. The system may include links to various pages, applications and websites on the internet that are not managed and/or operated by the Company and/or anyone on its behalf. The Company does not control and/or supervise such pages, applications and websites, and the fact that the Company links to such content does not indicate its agreement with their contents and does not constitute a guarantee of their reliability, currency or legality. The Company shall not be responsible for such content and shall bear no liability for any damage caused to the User or to any third party as a result of using such pages, applications and websites. Use of them is subject to the terms of use and privacy terms appearing in them, and not to the Company's Terms of Use and privacy terms, and is at your sole risk. We recommend that you exercise judgment and review carefully the terms of use and privacy terms of each such page, application and website.
    2. Links to the system may not be created from any website containing unlawful content or encouraging unlawful activity, including content encouraging racism, discrimination or violence, or pornographic or otherwise offensive content, or content that infringes the privacy or good name of third parties.
    3. The system may include commercial information provided for publication on behalf of various advertisers. Publication of such commercial information in the system does not constitute a recommendation or encouragement to purchase the services, assets or products offered. The Company and those on its behalf shall bear no responsibility for the content of commercial information or advertisements in the system, and sole responsibility for the content of advertisements and commercial information rests with the advertisers. Any transaction made following an advertisement or information published in the system will be carried out directly between you and the relevant advertiser, and the Company will not be a party to any such transaction.
  10. Liability and indemnification
    1. Use of the system is at your sole and full risk. The system, the Services and the content in the system are offered "as is", without warranty of any kind, subject to the provisions of law. The Company, anyone on its behalf, the Management Company or anyone on its behalf shall bear no liability of any kind, direct or indirect, monetary or otherwise, for any consequence arising from use of the system or the Services or engagement with third parties through it, including any act or omission resulting from reliance on information published in the system (whether published by the Company or by third parties), including as to the nature, quality and manner of provision of service by third parties. For the avoidance of doubt, full responsibility for services and/or products provided and/or supplied by third parties through the system, including for any injury, loss, expense and damage (including bodily injury and property damage), of any kind, directly or indirectly, shall rest with those third parties, and the User declares and undertakes that they shall have no claim, demand or cause of action against the Company or anyone on its behalf, or against the Management Company or anyone on its behalf (save to the extent it provided the Services directly), in respect of the foregoing and in connection with the system, including availability of content, malfunctions, results of use and the like, and to the extent the User has or may have any such claim, whether known to them or becoming known in the future, they irrevocably waive it. Without derogating from the foregoing, the liability of the Company or anyone on its behalf is limited and shall not in any event exceed the licence fees paid (if any) by the User in the twelve months preceding any such event.
    2. The User undertakes to indemnify and hold harmless the Company and all those acting in its name or on its behalf, or the Management Company or anyone on its behalf, immediately upon the first demand of the Company or the Management Company, as applicable, for any damage, loss, liability or expense, including legal fees and court costs, incurred by any of them as a result of the User's use of the system or the Services, including in respect of any act or omission of the User contrary to these Terms of Use, and including in respect of any claim, demand or cause of action of a third party arising from any act or omission of the User. The Company reserves the right to assume the defence and sole control of the legal proceedings in any such matter or to transfer this right to the Management Company, to the extent claims are made against it in the proceedings. This right shall not release the User from its indemnification obligations in any event, and the User undertakes to cooperate fully with the Company or anyone on its behalf or with the Management Company or anyone on its behalf for this purpose, including by providing information and materials in its possession. The User agrees not to settle any matter subject to its indemnification obligations, as set out above, without the express prior written consent of the Company or the Management Company, as applicable.
  11. Notice and takedown

    The Company reserves the right to remove from the system content which third parties claim infringes their intellectual property rights or other rights. If you believe that certain content appearing in the system infringes your intellectual property rights or those of a third party, or breaches another provision of these Terms of Use, please contact us by email at Info@MyTowerApp.com and state the following: (a) your full details and contact details (full name, address, telephone, email); (b) precise identification of the content you claim is infringing and a detailed explanation of how it infringes; and (c) your signed statement that, to the best of your knowledge, the information provided by you is complete and correct.

  12. General
    1. The Company may from time to time change the structure, appearance and design of the system, the scope and availability of the Services, and may charge for such services at its sole discretion, or change any other aspect relating to the system (including complete discontinuation of the services provided through it). By their nature, such changes may involve malfunctions and inconvenience. The Company will take commercially accepted measures to give advance notice and will publish the updated Terms of Use in the system. You shall have no claim or demand against the Company or anyone on its behalf in respect of such changes and/or malfunctions occurring as a result of or in connection with them.
    2. The Company may, at its sole discretion, change the provisions of the Terms of Use, in whole or in part, without prior notice. Any update to the Terms of Use will bind all users of the system from the date of its publication in the system.
    3. Use of the system, including any dispute, disagreement or legal proceeding relating to these Terms of Use, shall be governed solely by the laws of the State of Israel. Exclusive jurisdiction in any legal proceeding relating to use of the system or to these Terms of Use, whether directly or indirectly, shall lie with the competent courts of the Tel Aviv-Yafo district, Israel.
    4. The Terms of Use constitute the entire legal agreement between you and the Company in connection with your use of the system.
    5. The Company may transfer and/or assign its rights and/or obligations under the Terms of Use at any time to any third party without the User's consent.
    6. If any part of the Terms of Use is held to be invalid or unenforceable, the terms held invalid or unenforceable shall be deemed replaced by valid and enforceable terms whose content reflects the intention of the original terms, and the remaining Terms of Use shall remain in full force and effect.
    7. No delay or forbearance by the Company in exercising or enforcing any of its rights under the Terms of Use shall be deemed a waiver or estoppel preventing it from exercising its rights in the future, and it may exercise its rights, in whole or in part, at any time it sees fit, unless expressly agreed otherwise by the Company in writing.
    8. If you have any questions regarding the Terms of Use of the system and/or the Privacy Policy, you are welcome to contact us by email at Info@MyTowerApp.com.

Privacy Policy

Registration for the system, or the mere use of it, indicates your agreement also to the privacy terms, which form part of these Terms of Use.

Welcome to the My Tower application (the "Application"), managed by My Tower Ltd. (the "Company"). The Company respects the privacy of users of the Application (the "Users") and attaches great importance to protecting it, and to that end acts in accordance with the privacy policy below and the provisions of law.

The Application is intended to assist in the management of residential buildings, residential complexes and office buildings, and enables the provision of a range of services in these areas to Users from management companies and/or house committees and/or service providers and/or anyone on their behalf (the "Services").

The purpose of this privacy policy (the "Privacy Policy"), which forms an integral part of the Terms of Use document, is to describe, among other things, the manner in which the Company retains and uses information provided to it by Users of the Application and/or collected about them during use of the Application. Terms appearing in the Privacy Policy shall have the meaning given to them in the Terms of Use, unless expressly stated otherwise in the Privacy Policy.

  1. Collection of information in the Application
    1. In the course of browsing the Application, registering for it, opening an account, entering a personal area and using the Services offered in it, Users may be asked to provide information and/or various items of information may be collected about them. Some of the information identifies Users personally, and some is statistical/aggregate information that is not identified and is not stored together with their identifying details. The types of information that may be collected in the Application are: full name, contact details such as telephone number, email address and residential address including apartment number in a shared building, identity number, age, gender, reviews and feedback, free-text requests, username, password, information about behaviour in the Application including data regarding service orders, areas of activity and interest, consumption and behaviour habits, manner of use of the Application including referral source, length of visit to the Application, content viewed, and various information about Users' devices, including IP address, geographic location and the like.
    2. In order to open an account and register for the personal area in the Application, Users will be required to enter their email address and a personal password. Users must keep their username and password completely confidential, and undertake not to disclose them to any other person and not to allow any other person to use them. It is clarified that Users will be fully and solely responsible for any use made of the Application using their username and password. In addition, to the extent Users upload and store personal information about third parties (for example additional family members) within the personal area, they declare that they have obtained all consents required by law for the use of such information and its transfer to the Company.
    3. Information collected by the Company and/or provided by Users will be stored in the Company's lawfully registered database, for the purposes listed in clause 2.1 of the Privacy Policy below and in accordance with law. Users are aware that they are not legally obliged to provide personal information, and they hereby agree and declare that the personal information collected about them and/or provided by them to the Company is provided with their consent and of their own free will.
    4. By entering and/or using the Application, Users express their agreement to the terms set out in the Privacy Policy, including their consent to the collection and processing of their information as described in the Privacy Policy. If Users do not agree to any of the terms set out below, they must immediately refrain from any further use of the Application.
    5. Users declare that all information they have provided in the Application is true, reliable and accurate and that they have made contact and/or received a service offered within the Application in their own name and for themselves only.
    6. Where required, Users must provide accurate and correct details so that use of the Application can proceed quickly and without malfunction. It is hereby clarified that entering false personal details is strictly prohibited, constitutes a civil wrong and even a criminal offence, and a person doing so may face legal proceedings, criminal and/or civil, including claims in tort for damage caused to other users, to third parties, to the Company and/or to anyone on its behalf as a result.
  2. Use of information
    1. Use of information will be made in accordance with the provisions of the Privacy Policy and for the purposes set out below: (a) to operate and manage the activity of the Application and the various Services offered through it, including transferring the information required to service providers for the purpose of providing the Services in the Application; (b) to provide Users with service and support, respond to their enquiries and maintain contact with them; (c) to improve and enrich the Services offered by the Application and to create new services and content suited to Users' requirements and expectations, and to change or discontinue existing services; (d) to send operational messages and alerts to Users by various digital means including through the Application, email, text messages and the like; (e) for updates, benefits and marketing offers from the Company, subject to Users' consent and subject to their being able to request at any time to unsubscribe from such mailings; (f) to tailor advertisements displayed to Users during use of the Application, to the extent displayed, to their areas of interest; (g) to prevent unlawful and/or unauthorised use of the Application; and (h) for any other purpose required or permitted by law or set out in the Privacy Policy.

    2. Users' details and information will not be provided to third parties without their prior consent, save as permitted under the Privacy Policy as updated from time to time. Notwithstanding the foregoing, the Company may transfer information about Users to third parties in the following cases: (a) upon receipt of consent from the User(s) to such transfer; (b) to the Company's service providers and suppliers, so that the Company can manage its activity and/or provide Users with the Services, in accordance with the purposes set out in clause 2.1 above; (c) to its business partners and other third parties for the purpose of sending updates, benefits and advertising and other materials that may be of interest to Users, provided their consent has been obtained in accordance with law; (d) where a User has breached the terms of use of the Application or has performed, or attempted to perform, actions through the Application contrary to law; (e) if the Company receives a judicial order requiring it to provide User details to a third party; (f) where the Company believes that provision of the information is necessary to prevent serious harm to the person or property of Users, of the Company or of any other party; (g) where the information is statistical/aggregate information about use of the Application which does not identify Users personally; and (h) in the event of a transfer of shares in the Company or of the majority of its assets, including in a sale or merger process, to the extent the transfer of information is required for that purpose.

      The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile phone numbers collected for the purpose of sending SMS verification codes, together with the related consent records, are shared only with the Company's SMS delivery provider, and solely for the purpose of transmitting the messages the User has requested. No mobile information, SMS opt-in data, or messaging consent is shared with third parties, affiliates, business partners or lead generators for marketing or promotional purposes at any time. This exclusion applies notwithstanding sub-clauses (b), (c) and (h) above and any other provision of this Privacy Policy.

    3. It is clarified that if Users choose to join and register for the personal area on the site, or any other registration form, and in doing so provide their contact details, this shall constitute consent by the Users to receive updates, benefits and advertising materials from the Company by various digital means, including through the Application and by email, sent directly to the Users, and to be included for that purpose in the mailing list of the Company and the Application. Users may unsubscribe from such advertising mailings at any time in accordance with the provisions of law. For the avoidance of doubt, this clause does not apply to SMS or text messages: the Company does not send marketing or promotional text messages, and registration for the Application does not constitute consent to receive them. SMS messages are sent only as described in the "SMS and Text Messaging" section below.
    4. Users confirm and agree that information about them may also be transferred outside the borders of the State of Israel, including to countries which do not afford protection identical to that afforded under the law applicable in Israel in respect of Users' privacy and information security. Users expressly authorise the Company and agree to the transfer of information they have provided and/or that has been collected about them also to such countries, and the Company will act to the best of its ability and in accordance with the Privacy Policy and/or the law to protect Users' privacy.
    5. The data and information collected and/or provided to the Company will be retained only for the time required and reasonable and for the purposes for which they were collected, at the Company's sole discretion, and in any event as required by law. Please note that anonymous information may remain on the Company's servers and it may use it, among other things, for analysis and statistical purposes now and in the future without time limit.
  3. SMS and Text Messaging
    1. What we send. My Tower sends one-time verification codes (two-factor authentication) by SMS. These are transactional security messages only. We do not send marketing or promotional text messages, and we do not send text messages on behalf of third parties.
    2. How you consent. You provide your mobile number when creating a My Tower account or when enabling two-factor authentication in your account settings. At that point you are asked to tick an unchecked consent box confirming that you agree to receive one-time verification codes by SMS from My Tower. Consent to receive text messages is not a condition of purchasing any goods or services, and is not required in order to use the Application by other means.
    3. When we send. Codes are sent only in response to an action you initiate — signing in, resetting a password, or confirming a sensitive change to your account. Message frequency varies according to your account activity.
    4. Rates. Message and data rates may apply, depending on your mobile plan.
    5. Opting out. You may opt out at any time by replying STOP to any message from us. You will receive a confirmation and no further messages will be sent to that number. Please note that opting out will prevent us from sending verification codes, which may prevent you from signing in; you can re-enable messages by replying START, or you can choose a different verification method in your account settings.
    6. Help. Reply HELP to any message from us, or contact us at Info@MyTowerApp.com.
    7. Sharing. No mobile information, SMS opt-in data, or messaging consent will be shared with third parties or affiliates for marketing or promotional purposes at any time. The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties. Your mobile number is disclosed only to the SMS delivery provider that transmits the message on our behalf, solely for that purpose.
  4. Other websites
    1. The Application may include links to various platforms and pages on the internet which are not managed and/or operated by the Company and/or anyone on its behalf. The Company does not control and/or supervise such platforms, and the fact that the Company links to such content, to the extent it does so, does not indicate its agreement with their contents and does not constitute a guarantee of their reliability, currency or legality. Use of those platforms is subject solely to the terms of use and privacy policy appearing in them.
  5. User rights
    1. Users have the right to review identified information about them held and stored in the Company's database, and to request its correction or deletion, to the extent they find that the information is not correct, complete or up to date. Users wishing to exercise these rights should contact the Company in writing in the manner prescribed by law or by contacting the email address Info@MyTowerApp.com. The Company will make reasonable efforts to comply with Users' requests, and will in any event act in accordance with the provisions of applicable law.
  6. Information security
    1. The Company does its best to provide Users with a high-quality and secure experience in the Application. However, the Application is not free from errors and failures and is not immune from malfunctions, and Users may from time to time not have access to it. In this context it is also clarified that the Application and the services in it are based, among other things, on the proper functioning of communication channels, including all systems and means connected with their operation. Therefore, while the Company takes reasonable measures to prevent malfunctions, disruptions, interruptions, disconnections and faults may occur, whether temporary or permanent, in the availability and operation of the Application.
    2. The Company invests reasonable and accepted efforts in implementing and maintaining the information security of Users in the Application, including through technological mechanisms and systems intended to help protect against leakage of information, unauthorised access to it, and unlawful transfer, disclosure, deletion, use, modification or copying of the information. However, the Company cannot undertake that the Application will be fully and absolutely immune from such actions.
    3. Without derogating from the generality of the foregoing, you should be aware that there is always a certain risk in services based on information processing, including during transmission over the internet, and that there is also a certain risk that others may find a way to circumvent security systems. As a result, while the Company strives to protect the information, and its systems and efforts reduce the risks of unauthorised intrusion, this does not provide absolute security, and the Company will not be responsible for any damage caused to you as a result of the materialisation of any of the above risks, as detailed in the Terms of Use of the Application.
  7. Changes to the Privacy Policy
    1. The Company may change the provisions of the Privacy Policy from time to time, among other things to reflect technological, business, legal or regulatory changes. It is clarified that if material changes are made to provisions concerning the use of personal information you have provided, notice of this will be published in the Privacy Policy. Use of the Application after the changes are made will indicate Users' agreement to those changes, and it is therefore recommended that you review the Privacy Policy from time to time.
    2. If any User has questions regarding personal information about them and/or in connection with the Privacy Policy, they may contact the Company by sending an email to Info@MyTowerApp.com.

Contact

My Tower Ltd.
5 Nissim Aloni Street, Tel Aviv-Yafo, Israel
Company no. 515331833
Info@MyTowerApp.com

Last updated: August 2026